Welcome to Shinet. By accessing or using our dress stitching, designing, and related services, you agree to be bound by these Terms and Conditions. These terms govern your use of our website, services, and communications. Please read them carefully before engaging with us.
Shinet provides customized dress stitching, designing, styling consultations, and related services. All services are offered based on the details provided by the client, including measurements, fabric choices, and design preferences. While we strive for accuracy and perfection, minor variations may occur due to fabric behavior, handwork, or client provided measurements.
All orders must be confirmed with complete details and advance payment, where applicable. Payment can be made through secure online gateways or in person at our studio. Orders will only be processed once the payment is confirmed. Prices may vary based on customization, fabric selection, and additional design requests.
Clients are responsible for providing accurate measurements. Fittings may be scheduled as part of the designing process. Reasonable alterations requested within the agreed delivery timeline are included; however, significant changes or redesigns may incur additional costs. Shinet reserves the right to determine whether a request qualifies as an alteration or a redesign.
Estimated delivery timelines will be shared during order confirmation. While we make every effort to meet deadlines, unforeseen circumstances such as fabric availability, supply chain delays, or special customizations may affect timelines. We will keep clients informed of any necessary changes.
Orders once placed cannot be canceled after work has commenced. Advance payments are non-refundable unless the cancellation occurs before any work or fabric purchase has begun. Refunds, if applicable, will be processed within a reasonable time frame.
By using our website, you agree not to misuse it in any way, including but not limited to unauthorized access, data theft, or distribution of harmful content. Any attempt to disrupt the website’s functionality will lead to legal action.
All content on our website, including logos, designs, patterns, and promotional material, is the intellectual property of Shinet. Unauthorized reproduction, distribution, or use of our materials is strictly prohibited.
While we are committed to providing high quality services, Shinet is not liable for damages arising from inaccurate measurements provided by clients, misuse of garments, or failure to follow care instructions. Our liability is limited to the value of the service provided.
For any questions or concerns about these Terms and Conditions, please contact us at +91 8807240557 or contact@shinet.org. You may also visit us at 20/A2 Udaya Nagar, Chembukkav, Thrissur, Kerala 680020 for in-person assistance.